Refund Policy

At Edgehill Ecomm LLC, customer satisfaction is important to us. Please review our refund policy below.

1. Returns: If you are not fully satisfied with your purchase, you may return items within 30 days of receiving them. Items must be unused, in their original packaging, and in the same condition as received.

2. Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

3. Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, please contact us for assistance.

4. Non-Returnable Items: Certain items, such as perishable goods, custom products, or gift cards, cannot be returned.

5. Return Shipping: You will be responsible for paying your own shipping costs for returning items unless the item is defective or the return is due to our error. Shipping costs are non-refundable.

6. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank or payment provider, as processing times may vary. If you’ve done this and still have not received your refund, please contact us.